Monday, July 25, 2016

Open your appointment book to 250 million local searches!

Bookeo is excited to announce a new integration feature, Appointments Anywhere(™) that will surface your real time appointment booking slots on leading digital sites like Yahoo, Yellow Pages (YP) and Citysearch.

Activate the Appointments Anywhere™ feature today


Gain online booking access with over 250 million monthly searches for businesses like yours!

  • Customers can now schedule appointments with you directly on top search and directory sites with over 250 million monthly searches
  • A “Book Now” button will automatically appear on your business profiles across Yahoo, YP, Citysearch, and others
  • Customers can book with you immediately, 24/7, without leaving your business in their search results pages (and looking at competitors…)

Example of bookings made from Yahoo!

How to set up the integration


To set up the integration please follow the instructions in our tutorial http://help.bookeo.com/customer/portal/articles/2475324. Please note that the integration is currently available only for US customers.

Will I incur extra fees for the Appointments Anywhere integration?


You can use the integration without incurring in additional fees for 30 days. After that, there is a small fee of $2 per completed booking placed through the Appointments Anywhere network.



Tuesday, July 19, 2016

New feature: recover “lost” leads with remarketing

You know how it is. You’re in the middle of booking something, you get distracted, and you never finish.

That probably happens to a lot of your customers too. They’re clearly interested enough to place reservations in their booking carts, but for some reason they never complete the booking.

These hot prospects often only need a quick reminder or enticement to finish their booking, and guess what? Bookeo’s new remarketing feature makes it easy.



Now Bookeo can automatically send your own customized email to website visitors if they abandon the booking process. When new customers enter an email address but then do not complete the checkout process, your email will be sent to entice them to come back and complete their booking - in a period of time set by you. For example, 1 hour after the booking process is abandoned, you can ask if there's anything you can do to help.

Your automatic email can include a call to action with a direct link to your booking page to make it easy for customers to immediately click and complete their booking. This link will include a source tracking code that lets you see how many bookings you receive from your remarketing emails.

If you want, you can even offer a discount to entice these customers to complete their booking, by including a link to a special promotion.

It will be very easy to see how effective your remarketing campaign is: Bookeo's powerful statistics will show you how many remarketing emails were sent, how many converted to bookings and the conversion rate.

To find out more about this feature, please see our tutorial at http://help.bookeo.com/customer/en/portal/articles/2453248.

Thursday, July 7, 2016

Tree Climbing Tour Company Thrives with Bookeo

While money doesn’t exactly grow on trees, Bookeo client Paul McCathie may have devised the next best thing. Goodleaf Tree Climbing, his 11 year old recreational tree climbing company, is thriving - and it’s poised to branch out even further this year.


Our case study scouts recently spoke with the certified arborist to find out how he felt Bookeo has helped his business grow. A client since 2012, McCathie says that Bookeo provides his customers with a quick and easy booking experience and gives him the freedom to enjoy a high quality of life with his family at a price that fits his budget, improves both his professional and personal life in several different ways.


A Great Customer Experience


Nestled within the natural beauty of the UK’s Isle of Wight, Goodleaf’s foremost goal is to bring the joy of climbing trees to people young and old. That’s not hard once they’ve scaled a stately oak and settled in for a peaceful afternoon overlooking the sea.



McCathie also wants his customers to have an equally serene booking experience. He chose Bookeo because it delivers a quick and user-friendly customer interface. It’s also easily accessible via any mobile device. And unlike many other booking platforms he researched, Bookeo never adds any annoying extra fees to the customer’s price: Bookeo only charges a low, fixed monthly fee.


A High Quality of Life


Cavorting with nature isn’t monsoons much fun in a downpour. That’s why many of Goodleaf’s reservations are made in the last minute, when local weather forecasts are most reliable. Paul’s bookings often come in less than a day ahead - some around midnight - so planning his days used to be tricky.



Now, instead of spending hours on the phone or missing calls when he’s instructing a climb or sleeping, Paul lets Bookeo automatically take 95% of his reservations. Bookeo gives him mobile access and interactivity with his staff’s up-to-the-minute schedule, and leaves him with plenty of undisturbed, quality time with his family whether they’re sharing a meal or hanging in a tree.


A Budget-Friendly Cost


Goodleaf Tree Climbing is a local, family run business. It takes place 100% outdoors, and operates from Easter to November every year. Paul had to find an online booking system that was flexible enough for his unique offerings but also priced to fit his company’s seasonal income.



Paul found that Bookeo’s low flat monthly fee was not only affordable, but that it also includes plenty of features that he can customize specifically for his business. Bookeo offers the sophistication of higher-priced booking platforms along with the ability to scale with him, no matter how large his operation grows.


Summer holiday makers flock to the Isle of Wight for its sunny southern clime, natural beauty, and relaxed seaside ambience. But nothing beats taking in the ocean views while you’re comfortably perched in a hammock atop a 70-foot oak. Be sure to stop and see Paul and his family at Goodleaf Tree Climbing next time you’re in the vicinity.