Your customers will love online bookings!

Tips from Bookeo: let your customers know that they can now book online

Online booking can play a crucial role in the success of your business, especially by attracting more customers. Remember, once you add Bookeo widget or booking button to your website, you can accept bookings 24/7! Your customers will love the convenience of booking online!

So what should you do to inform your customers about this exciting news? How can you let them know?

• send out an email or letter to our customers announcing your online booking facility
• update your website and put a "Book now" button next to your phone number. Busy customers looking for a contact number will be able to click on the button and go directly to your booking page

• update your voice mail recording and create a sign for the front desk to announce that you now accept online booking from your website
• update your business card, brochures, price lists, to include the web address where your customers can book online. You can print labels and attach them to your promotional material
• post the news on social networking sites, including a direct link to your booking page. You can also integrate Bookeo into your Facebook page, and your customers can book online from your Facebook page

Also, as an introductory offer, you can set a discount for online bookings. As for payments, Bookeo is very flexible, and you can also let your online customers pay at the time of booking or later, if they prefer.

New feature: taxes!

With the New Year we have launched an important new feature: Taxes.

This was one of the most popular feature requests form our customers, and we listened!

You can now easily set up sales taxes, VAT, GST, or whatever the name for it is in your country/state. Bookeo will apply and calculate the correct taxes to your prices, and display a clear breakdown of the total price.

Since Bookeo serves customers in many industries in many countries, we tried to design the tax feature as flexible as possible, considering the needs and conventions of every country.

Taxes can be a percentage of the net price (ex. sales tax) or fixed (ex. a entry fee to a national park). Moreover, in some countries the custom is to show prices net of taxes (example: USA). In others, prices are normally quoted inclusive of taxes (example: Australia). We support both models: you can specify if a tax is to be considered included in the item price, or if the price is before tax. Bookeo's behavior, the way it calculates taxes and the way it displays the price breakdown, changes accordingly.

Finally, in some countries multiple sales taxes can apply (ex. federal tax, state tax...). In some cases, they both apply to the base price of the item. In other cases, they are applied in sequence (compound taxes). Bookeo supports compound taxes too!

How it works
To set up your taxes, head to the Settings/Taxes page, and click on 'New tax' to add your first tax.

tax set up

That's it! the sample settings above are enough to set up a sales tax.

When your customers book, they will see this price breakdown in the confirmation page:

price breakdown shown to customers

You can see the same price breakdown in the booking window, when editing a booking as manager. Just click on the 'question mark' icon in the price panel:

you can access the price breakdown as manager

To learn more about taxes, head to our help portal: http://help.bookeo.com/customer/en/portal/articles/288134-sales-taxes-in-bookeo